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Ask your operations — answers with source

An assistant that knows your manuals, ERP, CRM, and contracts. Every answer cites its source; each profile sees only what they're allowed to.

Pains we solve

  • Critical procedures scattered across drive, PDF, and email — nobody knows which version is valid.
  • Sales rep or consultant joins the meeting without history; misaligned proposal and rework.
  • L1 support repeats the same answer or escalates too early; SLA breaches without visibility.

What we build

  • Internal assistant per area with semantic search, mandatory citation, and query log
  • Commercial copilot in CRM: summary, open items, and editable next step
  • L1 support copilot with knowledge base and controlled escalation
  • Search across contracts, policies, and technical bases with profile-based permissions
  • Integration with Microsoft 365, Google Workspace, and tools you already use

How we deliver in practice

Flow — Team Copilot

Searchable institutional knowledge

Pain

Slow onboarding and inconsistent answers because policies live in disorganized folders.

What we build

Assistant indexed on approved, versioned documents, segmented by area, with source citation and profile-based permissions.

Outcome

New hires operate without depending on the specialist; audit finds query trail by area and document version.

Sales rep with context on the call

Pain

Rep joins the meeting without reading months of CRM history.

What we build

CRM-integrated copilot that summarizes interactions, open items, and active contract and suggests next step aligned with the commercial playbook.

Outcome

Preparation drops from hours to minutes; proposal arrives aligned with history and company method.

Consistent L1 support

Pain

Analyst copies old articles or escalates too early; experience varies by who's on the queue.

What we build

Copilot that suggests answers from knowledge base and similar tickets, with confidence level and escalate-to-L2 button.

Outcome

First response is faster; specialist focuses on complex cases and supervisor sees the real queue.

Ready to talk?

Tell us about your operation — we'll help you find the right starting point.

Get in touch